Accessibility statement
This accessibility statement applies to the Isle of Anglesey County Council website: https://www.anglesey.gov.wales
Isle of Anglesey County Council's website makes use of valid HTML code and CSS styles. We aim to make our site as accessible as possible for everyone and to comply with the W3C’s Web Content Accessibility Guidelines (WCAG) Web Accessibility Initiative (WAI) 2.2 AA. The site uses a responsive design, which changes the layout of web pages so they work well on desktop PCs, tablets and mobile phones.
Using this website
This website is run by Isle of Anglesey County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We also understand how important it is to make sure that the text on this site is as simple as possible for people to understand.
Accessibility of this website
We know some parts of this website are not fully accessible:
- Some PDF, Microsoft Word and Microsoft Excel documents are not fully accessible to screen reader software.
- We may publish documents that are intended for print and are not accessible, if the same information is available in an accessible format within the webpage that the document is attached to. An example of this would be school dinner menus, as schools may wish to print off the attachments.
- Our highways legal orders are not accessible. We’ve assessed the cost of fixing the issues within our current format and believe that doing so now would be a disproportionate burden. We aim to develop a solution that is accessible.
- Some video streams do not have captions.
- Map Môn – our mapping site (Map Môn) does not identify the language of the page so as to help assistive technology such as screen readers to convert text into speech with correct pronunciation.
- Recruitment site – service based on a different technical platform but ‘skinned’ to look like our website. This site is currently under review and will be re-built in the near future. We’ve assessed the cost of fixing the issues and believe that doing so now would be a disproportionate burden (http://www.legislation.gov.uk/uksi/2018/952/regulation/7/made) within the meaning of the accessibility regulations. We have purchased a new system. We aim to go live with this system in 2024.
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email digital@anglesey.gov.wales
We’ll consider your request and get back to you within 15 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Digital Services Team, digital@anglesey.gov.wales
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (external link).
Technical information about this website's accessibility
Isle of Anglesey County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
PDFs and other documents
Many of our PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.
We may publish documents that are intended for print and are not accessible, if the same information is available in an accessible format within the webpage that the document is attached to. An example of this would be school dinner menus, as schools may wish to print off the attachments.
Our highways legal orders are not accessible. We’ve assessed the cost of fixing the issues within our current format and believe that doing so now would be a disproportionate burden. We will be working to develop a solution that is accessible.
The accessibility regulations do not require us to rectify PDFs or other documents published before 23 September 2018 (external link) if they’re not essential to providing our services.
Our aim is to ensure that all PDFs and Word documents after this date are converted to accessible documents wherever possible. Complex publications such as newsletters and leaflets that are produced for print will be accompanied by accessible versions of these publications.
It is our aim to limit the number of PDFs that we add to this website by looking to see if the content can be added to the site as a webpage or as a HTML document.[GC1]
Live video
Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Pre-recorded videos published before 23 September 2020
Most of our pre-recorded videos published before 23 September 2020 do not include captions. This doesn't meet WCAG 2.1 success criteria 1.2.2 Captions (Pre-recorded). We may not add captions to these videos because pre-recorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Some pre-recorded videos published before 23 September 2020 may require, but don't include, audio description. This doesn't meet WCAG 2.1 success criteria 1.2.5 Audio Description (Pre-recorded). We will not add audio description to these videos because pre-recorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Any pre-recorded video content we have published after 23 September 2020 now meet accessibility standards.
How we tested this website
Testing included weekly automated testing together with an expert manual compliance audit.
We tested the:
- main website platform, available at https://www.anglesey.gov.wales
- homepage on http://democracy.anglesey.gov.uk, a service based on a different technical platform but styled to look like our website.
- My Anglesey Account - service based on a different technical platform but styled to look like our website.
- mapping site - service based on a different technical platform but styled to look like our website
- recruitment site - service based on a different technical platform but styled to look like our website.
What we are doing to improve accessibility
We’re always looking to improve the accessibility of this website.
- It is our aim to limit the number of PDFs that we add to this website by looking to see if the content can be added to the site as a webpage or as a HTML document.
- We will carry out weekly accessibility checks of this website using a third party partner (Site Improve) and manual testing within the Digital Services Team.[GC2]
- We will carry out regular accessibility audit of user journeys.
- We will continue to develop accessibility awareness within the council to make sure that all content is accessible before publication on the website.
- Continue to work with third party suppliers to make sure that their software is accessible.
If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact Digital Services, digital@anglesey.gov.wales.
This statement was prepared on 26 September 2020. It was last updated on 10 January 2024.
Accessibility advice
Browsers
We recommend that for the best security and compatibility you keep the operating system and web browser on your device up to date. You can find out how up to date your browser is at a site like https://www.whatismybrowser.com
Plain English and plain Welsh
We try to write in plain English and Welsh and avoid jargon where possible. If you don’t understand something, please let us know.
Changing browser settings
You can also change settings for your web browser or device to improve your experience according to your needs and preferences.
You can find help online at AbilityNet (external link), which provides guidance about how to:
- make your mouse easier to use
- use your keyboard instead of a mouse
- talk to your device
- make your device talk to you
- make text larger
- change your colours
- magnify the screen
Your device
AbilityNet (external link) also has advice on making your device easier to use if you have a disability.
Embedded content
Our website uses content embedded from other websites. This may result in reduced accessibility when trying to access content directly using the keyboard or screen reader technology. If you come across a problem with this, please contact us so that we can help you where possible and try to fix the problem.
We may use tools like YouTube to show video. Some of the systems we use for things like taking payments, mapping, applying for jobs or looking up planning applications (to name just a few) are provided by third parties. While we always stress the importance of accessibility and usability, we will often rely on the suppliers of these systems to update their software. Similarly, we don’t have control over the external websites we link to.
Print version
If you would rather read content off screen, you can print out pages of the site without the menu. All pages are designed to be print friendly.
Print this page
Contact
If you would like to offer feedback on this website’s accessibility, or report any technical problems, you can send us your comments using our feedback form. At the bottom of each page there is a feedback form that you can use to suggest ways to make the information better.
Contacting us by phone or visiting us in person
Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.